When it comes to choosing a basement finishing or waterproofing contractor, most Michigan homeowners start by checking reviews and ratings. It’s a smart move — after all, your home is one of your biggest investments.
And if you’ve ever looked at the Better Business Bureau (BBB), you’ve probably noticed that a lot of companies share one thing in common: an A+ rating.
But here’s the thing most people don’t realize…
earning an A+ rating is easy. Maintaining it with zero complaints is not.
The BBB rating scale runs from A+ to F, and it reflects how a business responds to customer feedback, handles complaints, and follows through on its promises. Many companies can achieve an A+ simply by responding to complaints — but that doesn’t mean those complaints don’t exist.
At Basements Plus, our A+ BBB rating goes a step further.
👉 We have earned and maintained that rating with zero complaints from homeowners about our project process in the last three years.
That’s not by chance. It’s because our team lives out our values — Adaptability, Ownership, Pride, Tenacity, and Trust — every single day.
Finishing or waterproofing your basement isn’t just another project… it’s a complete transformation of your home. Between the design decisions, the construction process, and the investment involved, communication and trust are everything.
Unfortunately, that’s where many companies fall short.
Take a closer look at the BBB and you’ll see the difference for yourself:
At Basements Plus, we don’t just build basements — we build trust.
That’s why our BBB record remains spotless. When we say we’ll treat your home like our own, we mean it and our history proves it.
Zero complaints don’t happen by luck.
They’re the direct result of the dedication our team brings to every project.
From your first call with our Appointment Specialists to the final walkthrough with your Project Manager, our “People, Products & Processes” approach ensures a seamless experience from start to finish.
We communicate clearly, stay on schedule, protect your home during construction, and deliver results that last. That kind of consistency comes from a team that truly takes pride in what they do AND our BBB record spotless.
Before signing with any contractor, go beyond the star rating or “A+” badge.
Take a moment to review how many BBB complaints a company has filed in the last three years and how they were handled. You’ll quickly see who’s just good — and who’s great.
When you do that research, you’ll find:
✅ Basements Plus – A+ rating, 0 complaints
⚠️ Many competitors – A+ rating, but multiple complaints or unresolved cases
That’s the real difference.
Reputation isn’t built on advertising — it’s built on consistency and care.
For over 20 years, Basements Plus has been Southeast Michigan’s trusted name for:
We’re proud to be a family-owned, locally operated business with a spotless record of satisfied homeowners and beautifully finished spaces.
So when you see that “A+” badge, remember — it’s not the letter that counts.
It’s what’s behind it.
Because at Basements Plus, our A+ BBB rating with zero complaints isn’t just a label.
It’s a reflection of our people, our process, and the pride we take in every project.
It’s a system installed inside your basement that collects groundwater and channels it into a sump pump system to prevent flooding and seepage.
Costs vary based on square footage and system components but start around $10,000 for full-perimeter systems. Financing is available.
Yes! A dry, usable basement boosts resale value and protects your foundation — two major selling points for Michigan homes.
Absolutely. In fact, many homeowners choose to waterproof before finishing to ensure their investment is protected.
We’ll help you address both. Exterior drainage corrections may be needed alongside an interior system for complete protection.
Whether you’re planning a finished basement, need waterproofing to keep things dry, or want to repair your foundation the right way — trust the A+ team that Michigan homeowners can count on.
👉 Request Your Free Consultation or learn more about our Basement Finishing Process and Waterproofing Services.
